About
Sarah Letendre brings an unparalleled combination of creative skills and complex professional development program management expertise to her client teams. She builds on 5 years of experience in the production and promotion of the Center for Creative Leadership’s (CCL) world-class executive education courses delivered in face-to-face, live online and self-paced formats.
Sarah’s background also includes roles in user experience design, graphic design, sales support, and marketing.
Currently as a program manager, Sarah leads and manages all operational aspects of projects, including online educational experiences and ensuring flawless program execution. Sarah’s accountabilities include operational delivery of successful high-quality programs, managing project risks and timelines, event production and coordination, monitoring and reporting on project engagements, materials and LMS development, and marketing support.
Sarah attended the University of Portland in Portland, Oregon, where she earned a Bachelor in Arts degree in Environmental Policy and Ethics and in German Studies, alongside a certificate in Entrepreneurship. In 2014, she worked and studied in Berlin, Germany through a Congress-Bundestag ambassador program and fellowship. In 2021, Sarah will earn her MBA in Innovation Management from the University of Colorado.
She is an avid hiker, adventurer, and traveler.
Let’s Work Together
Skills
Interpersonal
Active Listening
Collaboration & Teamwork
Communication (Oral & Written)
Customer Engagement
Giving Feedback
Inquiry
Relationship Building
Negotiation
Conceptual
Analytical Thinking
Creative Thinking
Initiative
Leadership
Organization
Problem Solving
Strategic Planning
Technical
Adobe Creative Cloud
German Language Fluency
Information Technology
Microsoft Office Suite
NVivo Analysis Software
Project Management
Project Planning
Quantitative & Qualitative Data analysis
Social Media Marketing
Task Delegation & Management
Technical Writing
Visual Communication & Graphic Design
Experience
Project Manager Center for Creative Leadership | Colorado Springs, CO | May 2019 – Present
Manages multiple, complex, custom client accounts totaling over $1 million in annual revenue and ensures customer success.
Collaborates with dispersed internal and external teams for flawless project execution and partnership with clients. This includes partnering with sales to contact existing and prospective clients to demonstrate solutions, negotiate pricing and initiate contracting.
Identifies, executes, and manages budgets, timelines, expectations, risks and resourcing for leadership solutions and programs.
Senior Proposal Specialist Center for Creative Leadership | Colorado Springs, CO | Jun. 2016 – May 2019
Owned proposal management, helping teams close a minimum of $5 million in business annually.
Managed proposal, content and deliverable creation, as well as editing and delivery for account and client teams locally and globally.
Engaged sales and clients through project management, research for clients, qualitative and quantitative data analysis, international award-winning case writing, graphic design, and content development.
Partnered with stakeholders throughout the sales process to qualify, develop, propose, contract, and implement leadership solutions.
Fellow & Intern Congress-Bundestag Youth Exchange | Berlin, Germany | Jul. 2014 – Jul. 2015
Enhanced global diplomacy and international relations through an ambassadorship initiative. This included an internship with the CDU wherein I helped the political party with administration, development, website and archive maintenance, and research.
Development Intern Oregon Sierra Club | Portland, OR | May 2013 – May 2014
Coordinated business development initiatives, including fundraising and advocacy campaigns, while assisting with organization, administration, and planning in addition to managing social media marketing.
Education
M.B.A., Innovation Management
University of Colorado, Colorado Springs, CO
In Progress; Estimated Graduation Fall 2020
GPA: 3.814
B.A., cum laude, Environmental Ethics & Policy; German Studies
University of Portland
Portland, OR
May 2014
GPA: 3.85
Entrepreneurial Scholar