Sarah Letendre_Headshot.JPG
 

About

Sarah Letendre brings an unparalleled combination of creative skills and complex professional development program management expertise to her client teams. She builds on 5 years of experience in the production and promotion of the Center for Creative Leadership’s (CCL) world-class executive education courses delivered in face-to-face, live online and self-paced formats.

Sarah’s background also includes roles in user experience design, graphic design, sales support, and marketing.


Currently as a program manager, Sarah leads and manages all operational aspects of projects, including online educational experiences and ensuring flawless program execution. Sarah’s accountabilities include operational delivery of successful high-quality programs, managing project risks and timelines, event production and coordination, monitoring and reporting on project engagements, materials and LMS development, and marketing support.

Sarah attended the University of Portland in Portland, Oregon, where she earned a Bachelor in Arts degree in Environmental Policy and Ethics and in German Studies, alongside a certificate in Entrepreneurship. In 2014, she worked and studied in Berlin, Germany through a Congress-Bundestag ambassador program and fellowship. In 2021, Sarah will earn her MBA in Innovation Management from the University of Colorado.

She is an avid hiker, adventurer, and traveler.

Let’s Work Together

Skills

 

Interpersonal

  • Active Listening

  • Collaboration & Teamwork

  • Communication (Oral & Written)

  • Customer Engagement

  • Giving Feedback

  • Inquiry

  • Relationship Building

  • Negotiation

Conceptual

  • Analytical Thinking

  • Creative Thinking

  • Initiative

  • Leadership

  • Organization

  • Problem Solving

  • Strategic Planning

Technical

  • Adobe Creative Cloud

  • German Language Fluency

  • Information Technology

  • Microsoft Office Suite

  • NVivo Analysis Software

  • Project Management

  • Project Planning

  • Quantitative & Qualitative Data analysis

  • Social Media Marketing

  • Task Delegation & Management

  • Technical Writing

  • Visual Communication & Graphic Design

Experience

Project Manager Center for Creative Leadership | Colorado Springs, CO | May 2019 – Present

  • Manages multiple, complex, custom client accounts totaling over $1 million in annual revenue and ensures customer success.

  • Collaborates with dispersed internal and external teams for flawless project execution and partnership with clients. This includes partnering with sales to contact existing and prospective clients to demonstrate solutions, negotiate pricing and initiate contracting.

  • Identifies, executes, and manages budgets, timelines, expectations, risks and resourcing for leadership solutions and programs.


Senior Proposal Specialist Center for Creative Leadership | Colorado Springs, CO | Jun. 2016 – May 2019

  • Owned proposal management, helping teams close a minimum of $5 million in business annually.

  • Managed proposal, content and deliverable creation, as well as editing and delivery for account and client teams locally and globally.

  • Engaged sales and clients through project management, research for clients, qualitative and quantitative data analysis, international award-winning case writing, graphic design, and content development.

  • Partnered with stakeholders throughout the sales process to qualify, develop, propose, contract, and implement leadership solutions.


Fellow & Intern Congress-Bundestag Youth Exchange | Berlin, Germany | Jul. 2014 – Jul. 2015

  • Enhanced global diplomacy and international relations through an ambassadorship initiative. This included an internship with the CDU wherein I helped the political party with administration, development, website and archive maintenance, and research.


Development Intern Oregon Sierra Club | Portland, OR | May 2013 – May 2014

  • Coordinated business development initiatives, including fundraising and advocacy campaigns, while assisting with organization, administration, and planning in addition to managing social media marketing.

Education

 

M.B.A., Innovation Management

 

University of Colorado, Colorado Springs, CO

In Progress; Estimated Graduation Fall 2020

GPA: 3.814

 

B.A., cum laude, Environmental Ethics & Policy; German Studies

 

University of Portland

Portland, OR

May 2014

GPA: 3.85

Entrepreneurial Scholar